Thank you to Nelson at the Diamond Club pool area bar, he was excellent, always had a smile and worked very hard to make sure everyone was happy. We have seen chefs regularly checking food temperatures with thermometers at other resorts and cold or luke warm would immediately sent back to the kitchen for replacement. Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa, responded to this review. We are appreciative of your comments highlighting your enjoyment of our overwater Bungalows and the hospitality of our hosts, especially Sylvia and Emerson who made your stay memorable; they will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. We were both so disappointed and wished we could have come home early.On one of these occasions whilst waiting to speak to Sylvia one of the managers my wife needed to use the ladies in the main bar area. Will be back. The Bungalow was gorgeous, exceeded our expectations. These are truly magnificent but out of our price range. My wedding planner went to the front desk to sort it out and could not get any assistance so she tracked down the GM, Christian who came to find us and advised of an upgrade to Diamond Club, which now meant we had to change rooms. It is refreshing to know that our hosts made your experience memorable at our beautiful beach-front resort.Your commendations will be shared with Doreen, Tashanie, and Shannon for the memorable moments they assisted in creating.Regretfully, some delays in service impacted the holiday we consistently aim to provide and we apologize for this.You can trust that our aim to provide great experiences will drive the improvements needed to make your next visit memorable. Anu-OCM, Management Team at Royalton Antigua Resort & Spa, responded to this review. See 1,087 traveler reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. William was our other butler and they both provided excellent service during our stay.Extra shout out and thank you to Surage, Manager. Experience upscale luxury in the privacy of your very own Overwater Bungalow on the scenic shores of Deep Bay at the newest resort in the TravelSmart portfolio, Royalton Antigua. The Royalton Antigua Resort and Spa is located on the western coast of Antigua, an island in the Caribbean. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. The Italian restaurant was gross. Bucket list . If you were lucky to have a hot meal, it wasn't terrible. I had a meeting with Teresiann and her team who was very accomodating. Review tags are currently only available for English language reviews. Dear M8940FRyvonnek,Thank you for choosing Royalton Antigua for your recent girls trip vacation and taking the time to share your experience with us.We are delighted to learn of your overall enjoyment of the holiday we delivered to you.Your commendations are certainly appreciated and will be shared with everyone deserving of credit, especially Cesar and Fabiola who made your stay memorable.It was truly a pleasure hosting you and we look forward to your return.Kind Regards,Royalton Antigua,Management Team. Start your vacation … Our guests praise the pool and the helpful staff in our reviews. For the price you pay, this resort is a real let down and they need to up their game or LOWER THEIR PRICES.If it wasn't for their positives, this would be a 2 star review. Kind Regards, Royalton Antigua, Management Team. A little confusing to me so when I inquired about it I was told there were 3 levels to Diamond Club and because we received it complimentary, a Butler was not included. Needless to say, the upgrade included an upgraded room service menu and access to the Diamond Club, however it did not include a Butler. Taxes and fees that are shown are estimates only. I decided to take things into my own hands and I searched down the onsite wedding coordinator Teresiann. Royalton Antigua offers guests the first overwater bungalows in Antigua and Barbuda. Our partnership with Booking.com allows you free cancellation on most bookings. Ask M8940FRyvonnek about Royalton Antigua Resort & Spa, Beautiful Beach, Excellent Resort and Amazing Service, Ask john c about Royalton Antigua Resort & Spa, Ask Lawrencek220 about Royalton Antigua Resort & Spa, Ask Nicole M about Royalton Antigua Resort & Spa, Ask BrianBathie about Royalton Antigua Resort & Spa, Hotels near Royalton Antigua Resort & Spa, All Inclusive Resorts in Five Islands Village, Resorts on the Ocean in Five Islands Village, All Inclusive Hotels in Five Islands Village, Five Islands Village All Inclusive Beach Resorts, Hotels near American University of Antigua, We compared the lowest prices from 13 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 15 websites. I had to call him to ask him where he had us going. The bartender made me a special drink to knock out whatever I had out. It … This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Will I return, I doubt it. Aug 27, 2019 - This Pin was discovered by Linda Dancer-Honeymoons,Inc.. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect views of the Caribbean Sea – perfect for tranquil evenings spent watching the sunset. This was treacherous when wet and particularly so around the pool so tread super carefully. The speciality restaurants were a constant problem with many guests having to wait between one and two hours between courses. Chairman Overwater Bungalows Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Opening date still scheduled to open on 01st May 2019. When we left at about 6pm I failed to remove a very expensive set of in ear phones.These were never seen again. Simson went above and beyond to provide his sevices. This cafe is floor to ceiling glass, beautifully decorated and has 360 degree views of the bay. Cold food was regularly returned sometimes to come back out still cold . Faites l’expérience du luxe haut de gamme dans l’intimité de votre propre Overwater Bungalow, sur la côte pittoresque de Deep Bay, en profitant des vues magnifiques de la mer des Caraïbes. Sean from Sunwing Vacations is very friendly, smiling, joking and really kind. The two staff members in this cafe were amazing, they remembered our coffee, cappuccino and tea orders and were preparing them as we entered. The drinks the food were good. He came from Mexico to help the hotel train the employees and he was amazing. Chef Marvin provided us awesome meals and a special lobster meal for the birthday girl. We hope that you will allow us the opportunity to have you back with us in the future, providing the true vacation we have often delivered.Kind Regards, Royalton Antigua, Management Team. FACILITIES & THINGS TO DO: The resort has … I felt bad for the single people at the resort because there was no night club/disco so it was a real bore at night. Royalton Antigua Resort and Spa – All Inclusive est noté "Bien" par nos clients. Dear JamaicaReady07, Thank you for visiting the beautiful island of Antigua and making Royalton Antigua your chosen vacation destination. The only really good part of our stay was Jorge. Kind Regards, Royalton Antigua Management Team. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. I'll start by saying I can see the potential of this resort becoming 5 start eventually, but right now they have some work to do. The time we arrived at the resort till the time we left, everyone from the concierge, guest services, all the staff, entertainment group- Everyone was on top of things. I will not go back. Our vacation was absolutely amazing! Our Butler Tony was excellent. Royalton Antigua’s overwater bungalows are waiting for YOU! Delivering the highest level of luxury with spacious accommodations and anticipatory service, Royalton Antigua’s Chairman Overwater Bungalows are perfect for discerning travelers in search of the ultimate luxury getaway and are the only overwater bungalows on the island. Note: The overwater bungalows at Royalton Antigua are incredibly sought after – for the 2021 season you should really reserve your stay as soon as possible. Taking the time to elaborate on the exceptional service and hospitality from our hosts is appreciated. Diamond Club was nice because we could make dinner reservations (staff at Diamond Lounge made the reservations for us). Overall the swim ups are in my view a waste of money. We look forward to your return to create more memorable holidays. We stayed there from Jan9-Jan13 (4nights 5 days). Some guests were going out at 6am to reserve beds with towels and some beds remained unoccupied for hours due to some of these selfish people.There are several signs on the beach stipulating reserving of beds is prohibited and items would be removed from unoccupied beds. Aside from that, the dinner was great and Teresiann was a pleasure to work with. No problem. The beach and bay is quite beautiful but for the first 9 days or so the hotel was fully booked and the towel game was really play on both the Diamond and non Diamond areas. Discover genuine guest reviews for Royalton Antigua Resort and Spa – All Inclusive along with the latest prices and availability – book now. Finally, the wedding planning. Dear CSoso,Thank you for choosing Royalton Antigua for your recent vacation and taking the time to share your experience with us.We are elated to receive your comments highlighting the magnificent turn around of your holiday with us, the great views, the decor of your room and the hospitality of or hosts, especially Yleanna and Surge who will certainly be commended for a job well done.It was certainly a pleasure to have hosted you and we look forward to your return for another exciting experience. Parcourez notre galerie de photos, lisez les avis des clients et réservez tranquille avec notre Garantie de prix. Everyone goes above and beyond to please the guests. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. We are elated to know that you began your special vacation with the luxury of our Overwater Bungalows.The joy you expressed for having hospitality hosts, well kept and cleaning room and all-around exceptional service speaks volumes to us.Your commendations are appreciated and will be shared with our hosts, especially Sheldon, William, Tomekia, and Kumon as they take pride in providing memorable holidays. Diamond Club also gets you one bottle of champagne or wine to your room daily and one hour daily of hydrotherapy spa service, which consisted of a series of shower mists, then three different pools/hot tubs, then a steam room and sauna. An all-inclusive resort, the Royalton Antigua Resort and Spa is a notably large resort, housing both land and water based rooms on the island of Antigua, in the Caribbean.The overwater rooms, the only of their kind on the entire island, cater to adults with a no children policy, making them ideal for honeymooners and wedding guests that are traveling without children in tow. I've been to many all inclusives and by far, there are just too many kinks that need to be worked out. They had insufficient water so we couldn’t have a steam or sauna,Our main butler was Emerson who is truly a credit. Please see our partners for more details. He will certainly be commended for a job well done.Regrettably, the shortfalls identified affected the full vacation experience we hoped for you and for such we extend our sincerest apology; rest assured that your comments have been carefully recorded and shared with the relevant personnel for further review as our drive and determination to provide exceptional experiences to all of our hosts will fuel the necessary improvements.It was certainly a pleasure hosting you and it is our sincerest hope that you will return to us to experience first hand the improvements that you played a part in tailoring.Kind Regards,Royalton Antigua,Management Team. Kind Regards, Royalton Antigua Management Team. Thank you to Claudette our Concierge who was very friendly and always answered all of our questions. Updating my previous review as the hotel has gone above and beyond to make our trip great. Very nice hotel. Can't wait to visit them and resort again! Credit: Courtesy of Blue Diamond Resorts The all-inclusive, 294-room Royalton Antigua sits on a private beach on Antigua’s Deep Bay. I met with Toy-Ann the day before my last day and I wished I had met her sooner, because she was the best. Diamond Club provides you with waiters on the beach who brought you drinks and food - we rarely used this service because we just got our own drinks and food while on the beach but other Diamond Club guests really liked this service. I had to contact Maintenance 4 times. Relax by one of the numerous oceanfront pools or take a stroll along the pristine shores, while younger guests have … Enjoy free WiFi, free valet parking, and an outdoor pool. The Caribbean restaurant is excellent. Instead of having chairs set up at both locations, the chairs from the ceremony had to be brought to the dinner site by Teresiann and her two assistants. The staff are very accomodating, however much more training is required. Royalton Antigua Resort And Spa - All Inclusive: Updated - Overwater Bungalow Paradise - See 1,016 traveler reviews, 1,356 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They descended on the pool and pool bar during the day and at night in the restaurants and bars with little or no regard for other guests with their unacceptable raucous and sometimes rude behaviour, in my opinion the atmosphere in the hotel changed dramatically. Only you can tell the rest of this amazing # AllInLuxury ® … It's paying high price for nothing, it's better elsewhere. Ask CSoso about Royalton Antigua Resort & Spa. Chairman Overwater Bungalows . Both were absolutely wonderful and assisted us with information and excursions. Kind Regards, Royalton Antigua, Management Team. We felt very safe. Stay at this 4.5-star luxury property in St. John's. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,087 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Very good drinks service at the beach, but staff has bitter face. I had enough for a couple days. It is refreshing to know that your holiday began brilliantly with a smooth check-in to your comfortable room and continued with flavorful cuisine throughout your stay. Ask kim b about Royalton Antigua Resort & Spa, Ask 195201 about Royalton Antigua Resort & Spa, Ask JamaicaReady07 about Royalton Antigua Resort & Spa, Ask jammininantigua about Royalton Antigua Resort & Spa, Ask msbrown0904nyc about Royalton Antigua Resort & Spa, Ask Kellie M about Royalton Antigua Resort & Spa, Hotels near Royalton Antigua Resort & Spa, All Inclusive Hotels in Five Islands Village, Five Islands Village All Inclusive Beach Resorts, All Inclusive Resorts in Five Islands Village, Hotels near American University of Antigua, We compared the lowest prices from 11 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 2 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 16 websites. He always had a smile and always tried to make things right. 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